Shipping policy

Shipping Policy

At CCC (Curtains, Crafts, and Carpets), we are committed to providing a smooth and reliable shipping experience for our valued customers. Please read our shipping policy carefully to understand how we handle shipping, delivery, and related matters.

Processing Time:

  • Orders are typically processed and shipped within 1-3 business days (excluding weekends and holidays).
  • Custom or made-to-order items may require additional processing time, and this will be communicated during the ordering process.

Shipping Destinations:

  • We currently offer shipping within the Pakistan.
  • For international shipping, please contact our customer support team for specific arrangements and shipping rates.

Shipping Methods:

  • We use trusted carriers such as Leopards, Daewoo, BlueEx and Trax for shipping.
  • Your choice of shipping method may impact the delivery time and cost. Shipping options will be presented at checkout.

Shipping Costs:

  • Shipping costs are calculated based on the weight, size, destination, and the chosen shipping method.
  • We may offer free shipping on specific items or for orders meeting a certain purchase threshold. Check product listings and promotions for details.

Tracking Information:

  • Once your order is shipped, you will receive a confirmation email with tracking information.
  • You can use the tracking information to monitor the status and progress of your shipment.

Delivery Times:

  • Estimated delivery times vary depending on your location and the selected shipping method.
  • Please refer to the estimated delivery time provided during the checkout process.

Delivery Issues:

  • If you experience any issues with your delivery, such as delays, damages, or missing items, please contact our customer support team. We are here to assist you in resolving any shipping-related concerns.

Return to Sender:

  • In cases where a package is returned to us as undeliverable, we will contact you to arrange for reshipment or provide a refund, as applicable. Additional shipping charges may apply for reshipment.

Lost or Stolen Packages:

  • CCC is not responsible for lost or stolen packages once they are marked as delivered by the carrier. Please ensure a secure delivery location or consider purchasing shipping insurance for added protection.

Shipping Policy Updates:

  • CCC reserves the right to update and revise our shipping policy at any time. Updates will be reflected on this page.

If you have any questions or require further assistance regarding shipping, please contact our customer support team at support@CCCpak.com or 03131111234

Thank you for choosing CCC for your interior design needs. We appreciate your business and trust in our products and services.

Last Updated: 10/28/2023